theritz-carlton.com
This role oversees the accuracy of room blocks, reservations, and group market codes while processing all reservation requests, changes, and cancellations. The position involves identifying guest needs, verifying availability, and explaining policies to maximize revenue and ensure guest satisfaction. It also includes troubleshooting guest issues, setting up billing accounts, and assisting management with training and employee coaching.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for theritz-carlton.com.
theritz-carlton.com didn’t post a salary, so this is our estimate from similar listings.