Resident Advocate

The Resident Advocate oversees the day-to-day operations at the Via Del Oro site, ensuring participants' essential needs are met through access to amenities and clinical services. This role prioritizes the safety and well-being of guests by conducting regular site checks, managing intake processes, and providing direct support for personalized housing plans. The position also involves facilitating workshops, handling crises with de-escalation techniques, and maintaining accurate records in the Homeless Management Information System.