Resident Concierge

The Resident Concierge serves as the welcoming face of Urby, providing exceptional customer service to prospects and residents at the welcome desk and package room. This role involves managing lobby and café areas, coordinating resident events, and assisting with move-ins, maintenance, and package deliveries. The position requires strong interpersonal skills and the ability to thrive in a fast-paced environment while ensuring resident satisfaction and building safety.