Resident Liaison Manager - 12 Month FTC/Secondment

The Resident Liaison Manager leads frontline engagement and supports residents during major multi-million-pound housing refurbishment projects across estates in Kensington and Chelsea. This role involves managing a team of Resident Liaison Officers, resolving complex site challenges, and building trust with the community through effective communication and conflict resolution. The position requires a leader with experience in housing or public sector engagement to champion resident voices and ensure high-quality housing services.