Resident Liaison Officer
AWE plc(1 month ago)
About this role
The Resident Liaison Officer will support delivery of a Social Housing Decarbonisation Fund (SHDF) retrofit programme, acting as a front-line contact for residents and communities. The role focuses on delivering proactive communication, customer support and engagement throughout the works lifecycle to ensure positive resident experiences. It is based locally in Thanet and contributes to improving homes and energy efficiency within the community.
Required Skills
- Customer Service
- Communication
- Time Management
- Appointment Management
- Complaint Resolution
- Community Engagement
- Computer Systems
- Stakeholder Engagement
- Organisational Skills
- Partnership Working
Qualifications
- Right to Work in UK
- UK Driving Licence
- Background Check
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