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Resident Services Manager - Perch at Greystar - ApplyBlast

Resident Services Manager - Perch

Greystar

3 months ago

3.7 on Glassdoor

Austin, TX

Onsite

Full Time

Junior

0 applicants

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About this role

This role manages customer support for residents by handling service requests, resolving accounting and rental issues, and coordinating community functions to achieve retention goals. Responsibilities include addressing resident concerns, preparing move-in access keys, evaluating community appearance, and collaborating on emergency maintenance communications. The position ensures timely call-backs for service requests and maintains the leasing office and tour paths for daily readiness.

Responsibilities

Resolve resident complaints and rental payment issues promptly
Coordinate community events and resident communications effectively
Maintain office appearance and prepare unit tours daily
Process move-in procedures and manage access keys
Monitor nightly reports and follow up on lease violations

Skills

About Greystar

greystar.com

Headquarters

Charleston, South Carolina, United States

Company Size

10001+ employees

Founded

1993

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Greystar is a global real estate company specializing in rental housing, property management, investment management, and real estate development. The company operates and manages multifamily communities, student housing, senior living, and other residential properties across multiple markets. Greystar serves residents, property owners, and investors within the real estate and property management industry.