Resident Services Specialist

The Resident Services Specialist at UDR's Canterbury community in Germantown, MD coordinates resident service issues, move‑in orientation, and satisfaction follow‑ups while maintaining high customer service standards. The role handles administrative tasks, oversees Onesite documentation, manages walk‑in traffic, and ensures property conditions and amenities are well maintained. It also provides backup coverage for resident services and supports leasing and renewal goals through collaboration with various internal teams.