Resident Support Specialist
Extenteam(1 month ago)
About this role
The Resident Support Specialist is a customer-focused role on a centralized Resident Support team for a property management client, responsible for resident retention and satisfaction across a portfolio of apartment communities. The position supports lease renewals, move-outs, renter's insurance compliance, and general resident inquiries while collaborating with on-site teams and meeting renewal goals. The role is remote and emphasizes proactive problem-solving, clear communication, and process improvement.
Required Skills
- Renewal Management
- Customer Service
- Lease Negotiation
- Communication
- Escalation
- Move-Outs
- Insurance Compliance
- Microsoft Office
- Property Software
- Problem Solving
+2 more
Qualifications
- High School Diploma
About Extenteam
freshteam.comAmazon CloudFront is Amazon Web Services’ global content delivery network (CDN) that accelerates delivery of websites, APIs, streaming media, and other web assets by caching content at edge locations worldwide. It integrates tightly with AWS services (S3, EC2, API Gateway, Lambda@Edge) and offers features for edge computing, cache control and invalidation, real-time metrics, and high-throughput distribution. CloudFront includes built-in security and access controls—TLS/SSL, AWS Shield DDoS protection, AWS WAF integration, and signed URLs/cookies and geo-restriction for private content. The page you provided returned a CloudFront error, so tell me if you want a profile for a different company or more detail about CloudFront.
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