Resident Support Specialist
Extenteam
About this role
The Resident Support Specialist is a customer-focused role on a centralized Resident Support team for a property management client, responsible for resident retention and satisfaction across a portfolio of apartment communities. The position supports lease renewals, move-outs, renter's insurance compliance, and general resident inquiries while collaborating with on-site teams and meeting renewal goals. The role is remote and emphasizes proactive problem-solving, clear communication, and process improvement.
Skills
Qualifications
About Extenteam
freshteam.comAmazon CloudFront is Amazon Web Services’ global content delivery network (CDN) that accelerates delivery of websites, APIs, streaming media, and other web assets by caching content at edge locations worldwide. It integrates tightly with AWS services (S3, EC2, API Gateway, Lambda@Edge) and offers features for edge computing, cache control and invalidation, real-time metrics, and high-throughput distribution. CloudFront includes built-in security and access controls—TLS/SSL, AWS Shield DDoS protection, AWS WAF integration, and signed URLs/cookies and geo-restriction for private content. The page you provided returned a CloudFront error, so tell me if you want a profile for a different company or more detail about CloudFront.
Recent company news
U.S. Vacation Rentals vs. Labor Shortages: Extenteam’s Luke Bujarski reports
Jun 9, 2021
STRz podcast 56: James Bugner, Extenteam
Nov 25, 2024
Skift Short-Term Rental Awards: Meet the 2024 Finalists
Dec 5, 2024
Solutions for Top 5 Staffing Challenges Impacting The Short-Term Rental Industry
Aug 2, 2022
About Extenteam
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Extenteam.
Salary
$37k – $50k
per year