Residential Upgrade Technician
CPI Security(1 day ago)
About this role
A Residential Upgrade Technician performs in-home upgrades of residential security systems, installing and activating equipment and connecting systems to central monitoring. The role focuses on delivering high customer satisfaction, conducting walkthroughs to determine optimal configurations, and identifying opportunities to add products and services. The position includes administrative duties such as submitting billing and payroll paperwork and maintaining company equipment.
Required Skills
- System Upgrades
- Installation
- Sales
- Upselling
- Troubleshooting
- Customer Service
- Safety
- Inventory Management
- Computer Skills
Qualifications
- High School Diploma or Equivalent
- Electronics/Electrical/HVAC Training (Preferred)
About CPI Security
cpisecurity.comCPI Security is a U.S. security provider that designs and installs residential and commercial alarm and monitoring systems. They offer 24/7 professional monitoring, video surveillance, and smart‑home automation with mobile app control and cellular/broadband communication options. CPI emphasizes customizable plans and integrations with smart locks, thermostats, cameras and voice assistants to give customers remote access, automation and professional support.
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