Resolution Specialist, Contact Center (International Voice Process)
Walmart(25 days ago)
About this role
A Resolution Specialist, Contact Center at Walmart Global Tech is an associate-level contact center role based in Bangalore supporting the US region on permanent night shifts. The position operates onsite within a 24/7 contact center environment and is aimed at candidates with roughly 1–4 years of customer service experience.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Multitasking
- Active Listening
- Data Entry
- Microsoft Office
- Typing
- Softphones
- Escalation
+1 more
Qualifications
- Any Graduation
About Walmart
walmart.comWalmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.
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