Resolution Specialist, Contact Center (International Voice Process) (

Walmart

2 months ago

3.5 on Glassdoor

Bangalore, Karnataka

Onsite

Full Time

Junior

0 applicants

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About this role

Resolution Specialist, Contact Center handles high-volume inbound calls and chats from associates and candidates, resolving queries by navigating multiple systems and escalating complex issues when needed. The role supports the US region in permanent night shifts and is based in Walmart Global Tech’s Bangalore/Chennai office. It emphasizes customer-focused service, punctuality, and reliability while working in a fast-paced contact center environment.

Skills

Qualifications

Any Graduation

About Walmart

walmart.com

Walmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.