Resort Services Agent

Big Cedar LLC(2 months ago)

Ridgedale, MOOnsiteFull TimeJunior$39,698 - $54,186 (estimated)Resort Services

About this role

A Resort Services Agent at Big Cedar Lodge supports day-to-day guest communication and service delivery for the Resort Services department. The role focuses on serving as a central point of contact for guests, providing accurate resort information, and ensuring a consistently high standard of hospitality and guest satisfaction. This position operates in a fast-paced resort environment with an emphasis on professionalism and positive guest relations.

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Required Skills

Customer Service
Phone Support
Call Routing
Guest Relations
Complaint Resolution
Confidentiality
Multitasking
Microsoft Outlook
Microsoft Word
Microsoft Excel

+7 more

Qualifications

High School Diploma or Equivalent

About Big Cedar LLC

bigcedar.com

Big Cedar Lodge is a premier wilderness resort located near Branson, Missouri, offering a luxurious experience with private cabins and cottages set against the scenic backdrop of Table Rock Lake. The resort features a variety of outdoor activities, upscale dining, and relaxation options, making it a popular destination for families and nature enthusiasts. Guests can enjoy amenities such as a full-service spa, fishing, boating, and hiking trails, all designed to immerse visitors in the natural beauty of the Ozarks. With its commitment to hospitality and the great outdoors, Big Cedar Lodge stands out as a top choice for a peaceful getaway.

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