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© All Rights Reserved. ApplyBlast.com
Australian Financial Complaints Authority
The Resource Coordinator develops and publishes rosters across a six-week planning cycle, scheduling activities for Customer Service Officers while monitoring real-time phone and web chat queues to align resources with customer demand. This role supports excellent customer service by utilizing forecast data and performance reporting to inform leadership and recommend strategies for managing contact volumes and operational priorities. The position is accountable for optimizing daily rosters to ensure appropriate coverage for incoming calls, web chats, and case handling work.
Headquarters
Melbourne, Victoria, Australia
Company Size
501-1000 employees
Founded
2018
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Australian Financial Complaints Authority.
Australian Financial Complaints Authority didn’t post a salary, so this is our estimate from similar listings.