Resource Planning Senior Supervisor - HIH - Evernorth

The Resource Planning Senior Supervisor leads scheduling, real-time, and intradiem product delivery within Cigna’s Client and Customer Experience Workforce Management organization. This role supervises analysts, partners with leadership to translate staffing plans into effective schedules, and drives proactive, real-time decision-making to protect service levels, cost, and customer experience. The position requires advanced professional judgment and the ability to lead complex initiatives across multiple lines of business.