Resource Specialist I

About this role

Responsibilities

• Support administrative tasks related to post-discharge care, including 4Next process, faxing, follow-up appointments, and medication authorizations.
• Collect and verify patient information such as demographics, health care proxy, benefit verification, and patient preferences.
• Maintain knowledge of resources for post-acute care, including insurance requirements, facility attributes, and contact information.
• Identify and refer patients to community services like transportation, food programs, and financial programs.
• Collaborate with interdisciplinary teams to ensure patient care and support