Responsabile Relazioni Clienti

The Role of Customer Relations Manager at Amplifon's Imola branch focuses on supporting clients in rediscovering the joy of sound while ensuring high satisfaction and a harmonious work environment. This position involves aligning customer needs with store objectives to generate new business opportunities and maintaining a positive, trusting relationship with clients. The role requires managing key customer journey moments, from initial greeting to post-sales service, and coordinating appointments to optimize store operations.