Responsabile Relazioni Clienti

The Role of Customer Relations Manager at Amplifon in Genova Sampierdarena involves supporting customers in rediscovering the emotions of sound, ensuring high satisfaction levels, and fostering a harmonious branch environment. The position requires aligning customer needs with store objectives, generating new business opportunities, and managing key customer journey moments from greeting to post-sales services. Additionally, the role includes back-office administration tasks such as CRM updates, external/internal relationship management, and inventory oversight.