Responsable Excellence Customer Service Global - CDI - H/F
Pierre Fabre Group(2 months ago)
About this role
Pierre Fabre, a leading dermo-cosmetics and pharmaceutical group, is recruiting a Global Customer Service Excellence Manager based at its Muret logistics site near Toulouse. The role sits within the Commercial Supply Chain organization and supports the company’s international customer service framework and digital transformation efforts. It will act as a central point for aligning global customer service standards and practices across regional operations.
Required Skills
- Customer Service
- Operational Excellence
- KPI Definition
- Data Analysis
- CRM
- Digitalization
- AI Roadmapping
- Project Management
- Continuous Improvement
- Leadership
+3 more
Qualifications
- Bac+5
About Pierre Fabre Group
pierre-fabre.comFounded in 1962 by Mr. Pierre Fabre, Pierre Fabre is an international French pharmaceutical and dermo-cosmetic group owned by a public benefit foundation and its employees.
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