Responsible Gaming Support Analyst
Kaizen Gaming(1 month ago)
About this role
The Responsible Gaming Analyst supports the implementation, monitoring, and continuous improvement of Responsible Gaming processes to ensure customer safety and regulatory compliance. The role provides operational and analytical oversight of RG-related cases and customer behaviour signals while collaborating with cross-functional teams and external vendors. The analyst helps identify potential gambling harm risks and ensures timely, consistent, and appropriate actions are taken.
Required Skills
- Case Analysis
- Decision-Making
- Risk Escalation
- Quality Assurance
- SLA Monitoring
- Collaboration
- Data Analysis
- Documentation
- CRM Experience
- Critical Thinking
+2 more
Qualifications
- Bachelor's Degree in Psychology, Social Sciences, Law, Business Administration, or Data Analysis
About Kaizen Gaming
kaizengaming.comKaizen Gaming is a technology-driven online gaming company that builds and operates sports betting and casino platforms under consumer brands like Stoiximan and Betano. It offers a full-stack, data-driven platform — covering odds and risk management, live betting, payments and player-account services — for retail customers and commercial partners across Europe and Latin America. The company emphasizes in-house engineering, product design and analytics to personalize experiences, optimize operations and support responsible gaming. Kaizen combines rapid product development with local customer support and compliance to scale regulated gaming operations.
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