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Retail Application & Adoption Manager at Richemont - ApplyBlast

Retail Application & Adoption Manager

Richemont

20 hours ago

4.1 on Glassdoor

Tokyo, Japan

Onsite

Full Time

Medior

0 applicants

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About this role

The Retail Application & Adoption Manager leads the stable operation of retail applications and drives the successful introduction and adoption of new features and business processes. This individual-contributor role provides functional leadership through expertise and cross-functional coordination to enhance boutique business continuity and user experience. The position involves application support, testing, release readiness, user adoption, and continuous improvement initiatives.

Responsibilities

Lead investigation and resolution of retail application incidents and service requests
Coordinate functional and user acceptance testing for release readiness
Drive user adoption and training for new features and business processes