Retail - Assistant Operations Manager

SSA Group, LLC

1 month ago

Oakland, CA

Onsite

Full Time

Medior

0 applicants

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About this role

SSA is seeking an Assistant Retail Operations Manager to oversee multiple gift shop and kiosk locations, focusing on team leadership, customer experience, inventory management, and sales maximization within a cultural attraction setting. The role emphasizes fostering an inclusive environment, community engagement, and operational excellence to create memorable guest moments.

Skills

About SSA Group, LLC

thessagroup.com

SSA Group is a hospitality and guest‑services operator that provides integrated food, retail, and ticketing solutions to cultural attractions across the United States. They partner with museums, zoos, aquariums and other mission‑driven venues to design and run culinary programs, retail merchandising, point‑of‑sale and ticketing systems, and front‑of‑house operations that enhance visitor experience and maximize earned revenue. Positioning itself as a collaborative, mission‑focused provider (“Your Mission. Together.”), SSA brings operational expertise, staffing, and revenue‑management to public-facing institutions.