T-Mobile US
The Retail Associate Manager partners with the Store Manager to lead and develop the store team, ensuring T-Mobile's customer service aspirations and Mobile Expert success are achieved. This role focuses on fostering a passion for customer service, managing customer interactions, and providing coaching and training to the team. The position also involves maintaining store operations, ensuring compliance with company standards, and driving financial results through key performance indicators.
Headquarters
Bellevue, Washington, United States
Company Size
10001+ employees
Founded
2002
T-Mobile US is a leading wireless carrier in the United States, offering nationwide 5G mobile service, data plans, devices, and home internet through T-Mobile Home Internet. The company serves both consumer and business customers with prepaid and postpaid options and brands like Metro by T-Mobile and Connect by T-Mobile. Guided by its Un-carrier philosophy, it focuses on simplifying plans, improving customer experience, and delivering digital services through apps and online channels. As part of the Deutsche Telekom family, T-Mobile US maintains a broad network footprint across the US and Puerto Rico and a diversified brand ecosystem.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for T-Mobile US.
67% above the average for this role