Retail Client Experience Manager

This role is responsible for delivering exceptional service to existing and potential clients by managing the full client experience, identifying cross-sell opportunities, and executing service requests. The position involves building and expanding consumer and business account relationships, processing various banking transactions, and utilizing branch technology to enhance client interactions. The ideal candidate will demonstrate a commitment to the bank's core principles of 'Clients First' and 'One Team' while providing white-glove hospitality and proactive support.