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© All Rights Reserved. ApplyBlast.com
Sutherland
The Retail Customer Care Associate serves as a liaison for a large e-Commerce Furniture Marketplace, providing services information and resolving client account issues with accuracy and efficiency. This role focuses on maintaining high customer satisfaction standards by responding to inquiries via phone, chat, and email for customers based in North America. The associate is expected to build sustainable relationships, handle complaints, and meet service team targets while demonstrating empathy and problem-solving skills.
Headquarters
Pittsford, New York, United States
Company Size
10001+ employees
Founded
1986
Sutherland is an AI-driven business transformation company that delivers measurable business outcomes by designing, running, and automating the operations it transforms. Leveraging capabilities in Agentic AI, digital engineering, cloud, data analytics, and business process services, Sutherland helps enterprises across industries modernize customer-facing and back-office operations. With nearly four decades of expertise, Sutherland engineers AI-ready digital foundations that drive efficiency, productivity, and sustained performance for large organizations worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sutherland.
Sutherland didn’t post a salary, so this is our estimate from similar listings.