Retail Customer Experience Specialist
Pencor
About this role
Blue Ridge Communications is seeking a Customer Experience Specialist to build and maintain trusted relationships with customers in a contact center environment. The role involves assisting customers over the phone and at counters, explaining services, resolving issues, and promoting solutions. The company emphasizes a caring, approachable, and professional interaction with customers, with opportunities for growth and training.
Skills
Qualifications
About Pencor
pencor.comPencor Services, Inc. is a Palmerton, Pennsylvania–based communications company that presents itself as a leader in the communications industry and the parent organization for a group of related companies. Its website highlights the company’s history, the Pencor “family” of companies, and current career opportunities. Pencor’s corporate office is located at 613 Third Street, Palmerton, PA, and it accepts resumes at resumes@pencor.com. The site emphasizes long-standing industry presence and a focus on careers and company culture.
About Pencor
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Pencor.
Salary
$35k – $38k
per year