Retail Customer Service

Entain

1 month ago

Nairn, United Kingdom

Onsite

Full Time

Junior

0 applicants

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About this role

The Retail Customer Service Manager at Entain is responsible for delivering exceptional customer service in betting shops, managing shop standards, and building positive customer relationships. The role involves overseeing daily shop operations, handling customer transactions, and supporting the shop team, with a focus on safe gambling practices and achieving performance targets.

Skills

About Entain

entaingroup.com

Entain is one of the world’s largest sports betting and gaming groups, operating a portfolio of consumer-facing betting and iGaming brands. The company is technology- and consumer-focused, powering sports trading and iGaming products across multiple regulated markets. Entain positions itself as a differentiated, growth-oriented business and provides comprehensive investor relations, corporate governance and regulatory information for shareholders. Its public site highlights strategy, brands and market drivers that drive its evolution.