Retail Experience Lead
Fire & Flower Inc.
About this role
The Retail Experience Lead manages daily store operations, supervises staff, and ensures excellent customer service while maintaining store standards and compliance. The role involves opening and closing procedures, team training, and addressing customer and employee issues in a dynamic retail environment.
Skills
Qualifications
About Fire & Flower Inc.
fireandflower.comFire & Flower is a Canadian cannabis retailer and e-commerce platform offering a wide selection of flower, pre-rolls, edibles, vapes, concentrates, topicals and accessories at competitive prices. It serves customers both online and through retail locations across Canada, with options for in‑store pickup and fast delivery — including same‑day service in many areas. The company emphasizes curated product selection, value, and a convenient shopping experience for customers nationwide.
About Fire & Flower Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$35k – $45k
per year