Retail Key Carrier Coordinator

The Retail Key Carrier Coordinator role at Sierra involves acting as an elevated extension of the Coordinator position, primarily performing Coordinator duties while occasionally stepping into a Key Carrier leadership role to maintain store operations. This position requires open availability, including nights and weekends, and focuses on modeling exceptional customer service, ensuring operational procedures are followed, and supporting the store team. The role also involves acting as Manager on Duty, addressing customer service issues, and providing coaching and feedback to associates.