Retail Key Carrier Supervisor

The Retail Key Carrier Supervisor at HomeGoods plays an elevated role that extends the Coordinator position, primarily performing Coordinator duties while occasionally acting as Key Carrier to maintain store operations. This position requires open availability, including nights and weekends, and involves modeling exceptional customer service, ensuring operational procedures are followed, and providing coaching and feedback to associates. The role also includes acting as Manager on Duty, addressing customer service issues, and supporting safety and shrink reduction goals.