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Retail Key Holder at Shinola - ApplyBlast

Retail Key Holder

Shinola

1 month ago

3.4 on Glassdoor

Auburn Hills, Michigan, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Retail Key Holder at Shinola is responsible for delivering exceptional guest experiences and driving sales performance within a luxury retail environment. This role involves leading store experience standards, managing customer relationships through detailed profiling, and supporting store operations and team development. The position requires a strong focus on hospitality, brand representation, and maintaining high-quality visual merchandising.

Responsibilities

Lead store experience standards and coach team members on development levels
Manage customer relationships using Salesforce to maintain detailed client profiles
Control expenses and enforce loss prevention standards to maintain sales floor integrity

Skills

About Shinola

shinola.com

Headquarters

Detroit, Michigan, United States

Company Size

501-1000 employees

Founded

2011

View Profile

Shinola is an American design and manufacturing brand founded in 2011 with the mission to bring watchmaking back to the United States. Best known for its watches, the company also produces leather goods, bicycles, jewelry, and home accessories that emphasize durable materials and classic craftsmanship. Headquartered in Detroit, Shinola positions itself around Made-in-America production, repairability, and retail experiences that showcase its design-led, heritage-inspired products.