Retail manager - Customer Experience Manager

Michaels(2 months ago)

Cincinnati, OHOnsiteFull TimeManager$26,000 - $35,000Retail

About this role

A retail supervisory role supporting the Store Manager to deliver a customer-centric shopping experience and maintain store standards. The role focuses on managing front-end operations, leading omnichannel processes, and ensuring store recovery and safety standards. It also involves serving as Manager on Duty and supporting onboarding and training of team members.

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Required Skills

Customer Service
Team Leadership
Cash Handling
Inventory Management
Omnichannel
Loss Prevention
Training
Merchandising
Event Planning
Custom Framing

About Michaels

michaels.com

Shop Michaels arts and crafts store for art supplies, crafts, framing, floral, home décor & seasonal products. Michaels is your go-to for creative inspiration and DIY projects.

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