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Retail Onboarding Coordinator I at Patriot Software - ApplyBlast

Retail Onboarding Coordinator I

Patriot Software

6 months ago

4.5 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Retail Onboarding Coordinator I works remotely to guide new retail customers through the onboarding journey, delivering personalized support via phone, chat, and email. The role focuses on ensuring a smooth setup process, handling inquiries, and collecting feedback to improve the customer experience.

Responsibilities

Deliver personalized onboarding support via phone, chat, and email
Manage end-to-end retail customer onboarding and setup
Document interactions and ensure data security compliance

Skills

About Patriot Software

patriotsoftware.com

Headquarters

Canton, Ohio, United States

Company Size

51-200 employees

Founded

2002

View Profile

Patriot Software is a US-based provider of cloud accounting and payroll software tailored to small businesses (up to about 500 employees). Its online platform offers easy, accurate tools for bookkeeping and payroll processing, including payroll tax calculations and related support, all accessible anytime. The company emphasizes affordability, simple setup, and customer-focused support, and offers a free trial to help small-business owners get started.