Retail Packaging Product Specialist

The Retail Packaging Product Specialist serves as the primary technical and customer-facing specialist for packaging products in the USA, bridging customer requirements with internal teams to ensure packaging systems meet operational needs. The role involves coordinating with customers, product management, development, and sales to validate features, document defects, and implement practical solutions for packaging workflows and scale integration. This position requires strong analytical and troubleshooting skills, extensive experience in retail packaging systems, and the ability to travel frequently for customer site visits and project support.