Retail Service and Operations Manager

Retail Service & Operations Manager roles at Goodwill Southern California require partnering with Site Managers to drive sales, production, and customer experiences across retail stores, boutiques, and donation centers. Candidates will oversee daily operations, lead and coach staff, ensure compliance with safety and loss prevention standards, and enforce brand guidelines for merchandising and environment. This position supports the organization's mission while managing payroll, expenses, and engagement initiatives within a collaborative, values-based culture.