Xfinity
The Retail Service Associate is a full-time customer service role focused on delivering an exceptional in-store experience for mobile, operational, and transactional activities. This position serves as a technical and operational resource, handling mobile activations, device troubleshooting, and customer education while maintaining a clean and efficient store environment. The associate supports store operations, processes transactions, and assists customers with device setup and account management to ensure satisfaction and drive sales.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Xfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.