Xfinity
The Retail Service Associate is a full-time customer service role focused on delivering a best-in-class experience through mobile activations, device education, and technical troubleshooting. This position serves as a go-to resource for maintaining an efficient store environment while providing exceptional support for mobile services and operational priorities. The role involves assisting customers with device setup, account management, and warranty claims to ensure they leave confident in their Comcast products.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Xfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.