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Retail Service Specialist at O'Reilly Auto Parts - ApplyBlast

Retail Service Specialist

O'Reilly Auto Parts

4 months ago

3.2 on Glassdoor

Nashville, TN

Onsite

Full Time

Junior

0 applicants

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About this role

The Retail Service Specialist supports store management by overseeing customer service, sales operations, and daily store functions. This role involves managing shift duties, processing transactions and returns, maintaining inventory, and ensuring security protocols. The position requires leadership of store team members and adherence to company policies regarding sales and operations.

Responsibilities

Lead store team members in providing excellent customer service to retail and professional customers
Supervise customer service levels and team member execution on customer service programs within the showroom
Process buy online/ship to store orders and handle special orders efficiently according to procedure
Perform all store opening and closing duties including securing money and arming security alarms
Manage shift duties in the absence of Assistant or Store Manager to ensure operational continuity

Skills

Qualifications

RSS Certification (Ability to obtain)ASE Certification (Desired)

About O'Reilly Auto Parts

oreillyauto.com

Headquarters

Springfield, Missouri, United States

Company Size

10001+ employees

Founded

1957

View Profile

Find auto parts, tools, and more at O'Reilly Auto Parts. Shop online for FREE Next Day shipping or pick up your order at one of more than 6,000 stores.