Retail Services Associate (ANZ market)
Axi(19 days ago)
About this role
Axi is a global brokerage offering FX, CFDs, and related trading products. This role sits within Retail Services and focuses on driving market growth in assigned regions by acquiring new clients and improving customer lifetime value. The position will support end-to-end client journeys, working with internal stakeholders and external partners in Malaysia.
Required Skills
- Conversion Optimization
- Client Onboarding
- Lead Generation
- Cold Calling
- Outbound Sales
- Customer Retention
- Churn Management
- Complaint Handling
- Compliance
- Risk Management
+2 more
About Axi
axi.comAxi is a global online forex and CFD broker that gives retail and institutional traders access to currency pairs and CFDs across indices, commodities, metals and cryptocurrencies. It provides popular trading platforms (MetaTrader desktop, web and mobile), tight spreads and fast execution plus value‑added tools such as VPS hosting, advanced charting and trade analytics. Axi operates under multiple regulatory regimes with segregated client funds and risk protections, and complements its trading offering with market research, educational resources and multi‑channel customer support.
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