Retail Store Associate
Rowan(1 month ago)
About this role
The Studio Sales Associate is a customer-facing role in a mall-based piercing and jewelry studio focused on delivering a celebratory, high-quality piercing and shopping experience. The associate supports weekend operations, assists with ear piercings and product selection, and upholds Rowan’s cleanliness and safety standards. The position emphasizes brand representation and educating customers on products and ear-styling while working closely with studio leadership and nurse piercers.
Required Skills
- Customer Service
- Appointment Scheduling
- Jewelry Styling
- Product Knowledge
- Upselling Techniques
- POS Operation
- Phone Etiquette
- Health Safety Compliance
- Studio Maintenance
- Inventory Management
+7 more
About Rowan
heyrowan.comRowan, Inc. makes hypoallergenic, nickel‑free earrings and offers piercing services performed by licensed nurses, with products and procedures designed for children, teenagers, and adults with sensitive ears. They sell playful yet high‑quality earring designs—often using medical‑grade, allergy‑friendly materials—aimed to be safe, comfortable, and suitable for every occasion. Rowan operates an online Shopify store and emphasizes clinical safety, ease of wear, and unique styles for families and individuals seeking irritation‑free piercing and jewelry.