Retail Store Associate
Rowan(1 month ago)
About this role
The Studio Sales Associate in New York works in Rowan’s Upper East Side studio to support an exceptional ear piercing and shopping experience. The role focuses on engaging customers in a celebratory environment while embodying Rowan’s brand and standards. It reports to the Studio Manager and is an hourly, non-exempt position that includes weekend support. The associate also helps ensure the studio’s cleanliness, safety, and overall customer satisfaction.
Required Skills
- Customer Service
- Appointment Scheduling
- Jewelry Styling
- Product Knowledge
- Sales Upselling
- POS Systems
- Phone Etiquette
- Studio Maintenance
- Inventory Management
- Visual Merchandising
+7 more
About Rowan
heyrowan.comRowan, Inc. makes hypoallergenic, nickel‑free earrings and offers piercing services performed by licensed nurses, with products and procedures designed for children, teenagers, and adults with sensitive ears. They sell playful yet high‑quality earring designs—often using medical‑grade, allergy‑friendly materials—aimed to be safe, comfortable, and suitable for every occasion. Rowan operates an online Shopify store and emphasizes clinical safety, ease of wear, and unique styles for families and individuals seeking irritation‑free piercing and jewelry.