Retail Store Associate
Rowan(28 days ago)
About this role
The Studio Sales Associate at the Mall at Short Hills studio helps deliver a celebratory piercing and shopping experience while representing the Rowan brand. The role focuses on engaging with customers in-store, guiding them through ear piercing and jewelry selection, and supporting studio operations. The associate works closely with the Studio Manager and Nurse Piercers to maintain a clean, safe, and welcoming environment. This is an hourly, non-exempt position with weekend, evening, and holiday work required.
Required Skills
- Customer Service
- Appointment Scheduling
- POS Systems
- Jewelry Styling
- Product Knowledge
- Sales Upselling
- Performance Metrics
- Studio Maintenance
- Health Safety
- Inventory Management
+10 more
About Rowan
heyrowan.comRowan, Inc. makes hypoallergenic, nickel‑free earrings and offers piercing services performed by licensed nurses, with products and procedures designed for children, teenagers, and adults with sensitive ears. They sell playful yet high‑quality earring designs—often using medical‑grade, allergy‑friendly materials—aimed to be safe, comfortable, and suitable for every occasion. Rowan operates an online Shopify store and emphasizes clinical safety, ease of wear, and unique styles for families and individuals seeking irritation‑free piercing and jewelry.