SSA Group, LLC
The Retail Supervisor at Brookfield Zoo leads and motivates the retail team to deliver exceptional guest experiences while ensuring operational excellence and compliance with company policies. This role involves overseeing daily store operations, managing staff schedules and performance, and driving sales through effective merchandising and customer service. The position requires strong leadership skills, flexibility in a fast-paced environment, and a commitment to sustainability and community engagement.
SSA Group is a hospitality and guest‑services operator that provides integrated food, retail, and ticketing solutions to cultural attractions across the United States. They partner with museums, zoos, aquariums and other mission‑driven venues to design and run culinary programs, retail merchandising, point‑of‑sale and ticketing systems, and front‑of‑house operations that enhance visitor experience and maximize earned revenue. Positioning itself as a collaborative, mission‑focused provider (“Your Mission. Together.”), SSA brings operational expertise, staffing, and revenue‑management to public-facing institutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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SSA Group, LLC didn’t post a salary, so this is our estimate from similar listings.