SRAM
The Retail Support Representative provides world‑class technical and warranty assistance to customers, bike dealers, distributors, and OEMs across all SRAM product lines. The role involves handling inquiries via phone and email, diagnosing and repairing products, and supporting industry events while communicating trends to the Quality department.
Headquarters
Chicago, Illinois, United States
Company Size
1001-5000 employees
Founded
1987
At SRAM we are passionate about cycling. We ride our bikes to work and around town. We ride our bikes in the peloton, on the trails and down the mountains.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SRAM.
38% below the average for this role