James Hardie
The Retail Support Specialist provides world-class customer support to stores across North America by handling inbound calls and emails regarding product inquiries, pricing, and installation assistance. The role involves processing special orders, managing returns, and utilizing various software platforms to ensure optimal customer outcomes. This position requires strong communication skills and a proactive approach to problem-solving while maintaining relationships with stores and sales representatives.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for James Hardie.
23% below the average for this role