Retail Talent Program Manager

Bass Pro Shops(1 day ago)

Springfield, MOOnsiteFull TimeMedior$51,992 - $70,421 (estimated)Retail / Human Resources

About this role

This role focuses on designing and implementing talent development programs to enhance retail staff's selling, service, and operational skills. It involves creating engaging training content, aligning programs with brand standards, and collaborating with various store teams to improve customer experience and operational effectiveness.

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Required Skills

Program Management
Training Design
Content Creation
Communication
Partnerships
Customer Service
Adult Learning
Sales Enablement
Blended Learning
Continuous Improvement

Qualifications

Bachelor’s degree in Business, HR, or related field
3–5 years in retail, training, talent development, or program management

About Bass Pro Shops

basspro.com

Bass Pro Shops is a leading outdoor retailer specializing in fishing, hunting, and camping gear and apparel. They offer a wide range of products, from high-performance clothing and rugged boots to optics and cold weather essentials, tailored for outdoor enthusiasts. With a strong emphasis on quality and customer experience, Bass Pro Shops serves as a one-stop shop for those looking to enhance their adventures in nature.

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