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Retail Team Lead (FT) at New Balance - ApplyBlast

Retail Team Lead (FT)

New Balance

2 days ago

4.1 on Glassdoor

Asheville, North Carolina, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Retail Team Lead at New Balance assists in store operations, drives results, and delivers exceptional guest experiences as part of the Retail Leadership Team. This role involves leading by example, coaching associates, and ensuring operational excellence while maintaining a positive presence on the sales floor. The position requires strong leadership, customer service skills, and the ability to work a flexible schedule including weekends and holidays.

Responsibilities

Lead sales floor operations and coach associates to achieve store key performance indicators
Deliver exceptional guest experiences utilizing the GUEST service model
Manage store opening and closing procedures along with inventory control and operational duties

Skills

About New Balance

newbalance.com

Company Size

1-10 employees

View Profile

New Balance is an American athletic footwear and apparel company founded in 1906 and headquartered in Boston, Massachusetts. It designs and manufactures running, training, and lifestyle shoes and complementary apparel, known for performance technologies like Fresh Foam and FuelCell and for offering a wide range of width and fit options. The brand operates global retail and e-commerce channels and maintains domestic manufacturing in the U.S. and UK alongside broader international production. New Balance emphasizes performance, comfort, and heritage-driven design across sport and lifestyle categories.