Retention Account Manager, SMB
Block(2 days ago)
About this role
Square is building integrated, omnichannel solutions for small and medium-sized businesses, offering tools for selling online, managing inventory, offering financial services, and more. They aim to empower sellers of all sizes to grow and compete by providing a comprehensive ecosystem. The company's efforts focus on supporting merchants through innovative technology and inclusive growth initiatives.
Required Skills
- Negotiation
- Storytelling
- Customer Relations
- Financial Literacy
- Account Management
- Retention Strategies
- Product Knowledge
- Data Analysis
- Communication
About Block
block.xyzBlock, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.
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