ICAP OUTSOURCING SOLUTIONS
The Retention Call Center Agent works remotely to engage telecom customers and address their concerns to reduce churn. The role focuses on handling inbound and outbound calls, providing information, and offering solutions to retain customers.
ICAP Outsourcing Solutions S.A. is a Greece-based outsourcing services provider offering staffing deployment, inbound call handling, and recruitment and training of human resources across Greece and Southeast Europe. It delivers quality services and innovative HR solutions to help businesses optimize workforce management and customer-support operations. As part of the ICAP group, the company is headquartered in Kallithea, Athens. For inquiries, contact os@icap-os.com or +30 2103362000, and visit icap-outsourcing.com.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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ICAP OUTSOURCING SOLUTIONS didn’t post a salary, so this is our estimate from similar listings.