Retention & Credit Control Manager
Checkatrade
About this role
A Retention & Credit Control Manager at Checkatrade leads strategies to reduce churn, improve renewals, and enhance member engagement through proactive, automated, and AI-driven approaches. The role involves data analysis, cross-functional collaboration, and team leadership to drive sustainable business growth.
Skills
About Checkatrade
www.checkatrade.comCheckatrade is a UK-based platform dedicated to helping homeowners find reliable tradespeople for various services including plumbing, electrical work, and more. The company prides itself on a rigorous vetting process, ensuring that all listed tradespeople pass multiple background checks and are rated through customer feedback. With over 6.2 million reviews available, Checkatrade connects users with vetted local professionals who can assist with home improvement projects, ranging from simple repairs to major renovations. Founded in 1998, Checkatrade has become a trusted name in the home services industry, emphasizing quality and transparency.
Recent company news
The IndependentBritons at growing risk of rogue traders due to AI, Checkatrade boss says
Nov 3, 2025
Business MKGJ Smith Roofing wins Checkatrade’s National Roofer of the Year 2025
Dec 5, 2025
Insight DIYCheckatrade Announces Band of Builders as 2026 Charity Partner
Jan 13, 2026
The GuardianHow do rogue traders get past Checkatrade’s checks?
Nov 30, 2024
City AMHomeServe: Checkatrade owner in the red despite sales passing £1bn
Jun 23, 2025
About Checkatrade
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Checkatrade.
Salary
$60k – $80k
per year