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© All Rights Reserved. ApplyBlast.com
Customer Experience Magazine
A Client Retention Manager at CXM Group manages relationships with existing trading clients to drive engagement, repeat deposits, and increased trading activity. The role involves building trust through direct communication via phone, WhatsApp, and email while resolving issues and maintaining accurate CRM records. Success depends on understanding financial markets and achieving specific retention and growth targets within a multinational fintech environment.
Customer Experience Magazine (CXM) is a leading media platform dedicated to customer experience news, trends, insights, and resources. It covers Customer Experience, Employee Experience, and Digital Experience topics through articles, podcasts, industry reports, and events. CXM also organizes a range of awards programs, including the UK, International, and Gulf Customer Experience Awards, and hosts a large global CX community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Customer Experience Magazine.
Customer Experience Magazine didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role